Meet Sally – Our New AI Receptionist
- Irena Mota
- Sep 21
- 3 min read
At Smile Back Dental in Vancouver, we believe your smile deserves care 24/7. That’s why we’ve welcomed Sally, our new AI dental receptionist, to our team! Sally is here to help when our front desk is closed, so you can get the answers and support you need—day or night.
Who is Sally?
Sally is an advanced AI agent designed for dental offices. Think of her as an intelligent, friendly virtual receptionist who’s available when our human team is off-duty. Whether it’s late evening in Kitsilano or early morning across Vancouver, Sally is ready to:
Book dental appointments quickly and accurately
Answer common questions about dental cleaning, teeth whitening, fillings, crowns, veneers, root canal treatments, dental implants, and emergency dental care
Provide information about cosmetic dentistry, pediatric dentistry, and family dental care services
How Sally Works
Using secure AI technology, Sally communicates with patients to:
Find the best time for a dental check-up or professional teeth cleaning
Explain what to expect from treatments like dental fillings, wisdom teeth removal, or Invisalign clear aligners
Share office hours, directions, or insurance details
It’s like chatting with a helpful dental assistant who never sleeps.
Our Human Team is Still Here for You
While Sally keeps things running smoothly after hours, we know nothing replaces the warmth of a real person. Our experienced Vancouver dental receptionists and hygienists are always available during business hours to greet you, answer complex questions, and provide personalized care. Sally simply helps us make sure no call or message is ever missed.
Why We Added Sally
Life in Vancouver is busy! Patients sometimes remember to schedule a dental cleaning late at night or need to ask about tooth pain on a Sunday. By adding Sally, we give our patients freedom and peace of mind:
Convenience: Book your appointment anytime
Faster responses: Immediate answers to common dental questions
Better care: Urgent issues like emergency toothache relief can be flagged quickly
Frequently Asked Questions
Is Sally replacing the human receptionists?No. Our friendly human reception team is here during business hours for personalized service. Sally simply extends our availability after hours.
Can Sally help in a dental emergency?Yes. If you have a sudden toothache or dental injury in Vancouver, Sally will collect key details and alert our team so we can contact you promptly.
Does Sally keep my information private?Absolutely. Sally uses secure, HIPAA-compliant technology to protect your personal data.
Can Sally book any type of dental service?Yes. From regular check-ups to cosmetic dentistry consultations or pediatric dentistry visits, Sally can book a time that fits your schedule.
Our Full Range of Dental Services in Kitsilano, Vancouver
Smile Back Dental provides comprehensive care for families across Vancouver and Kitsilano. Our services include:
Preventive care: dental exams, teeth cleaning, oral cancer screening, fluoride treatments, and sealants
Cosmetic dentistry: teeth whitening, porcelain veneers, bonding, and smile makeovers
Restorative treatments: fillings, crowns, bridges, dentures, and dental implants
Endodontics: gentle root canal therapy to save natural teeth
Orthodontics: Invisalign clear aligners and other teeth-straightening options
Pediatric dentistry: child-friendly exams and cavity prevention
Emergency dental care: urgent treatment for toothaches, broken teeth, and dental injuries
Keeping Your Information Safe
Your privacy matters. Sally uses secure, HIPAA-compliant technology to protect patient data, so you can confidently ask about orthodontics, cosmetic dentistry, or emergency dental care in Vancouver.
Experience the Future of Dental Care
Whether you need a routine dental check-up, a teeth whitening treatment, or an emergency dentist in Kitsilano or the Greater Vancouver area, Sally makes it easy to connect with Smile Back Dental at any time. She’s the perfect blend of modern technology and friendly dental care.
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